Frequently asked questions

The answers we wish someone had given us

No jargon walls. No "it depends" without a next step. If you are tired of applying into silence, of pretty resumes that still get rejected by automated screening software, and of generic AI that writes paragraphs that do not match how hiring actually works, this page is for you.

When the inbox stays empty

Your Dilly Profile is a living career identity built from your conversations with Dilly. When you first sign up, you can upload a resume to seed your profile. That is the only time you ever touch a resume file.

After that, Dilly learns about you through conversation: your achievements, projects, skills, goals, and leadership. Your profile powers everything inside Dilly: fit narratives, "What We Think," tailored resumes, job matching, and AI coaching. It grows with every interaction. The more you talk to Dilly, the stronger your profile gets.

Most people never get a straight answer. Recruiters do not send a postcard that says "rejected by the automated screening software on line 14." You are left guessing: bad luck, bad fit, or a document that never made it to human eyes.

Dilly splits that fog into parts you can act on. When you tap a job, Dilly reads your profile and the posting and writes a fit narrative: what you have, what is missing, and what to do next. A green, amber, or red indicator on every job card tells you where you stand at a glance. No abstract numbers, just a clear picture of the gap and how to close it.

Source: Dilly fit narrative methodology
See how fit narratives work

ATS stands for Applicant Tracking System -it is the software that companies like Workday, Greenhouse, and iCIMS sell to employers to manage job applications. When you submit a resume online, an ATS scans and scores it before a recruiter ever looks at it. The exact rejection percentage varies by company and funnel, but the underlying truth is brutal: a huge share of applications are filtered out in these automated gates before anyone who could say yes ever sees them.

Dilly solves this at the source: instead of handing you a checklist of formatting tips, Dilly generates your resume from your Dilly Profile, already formatted for the specific ATS each company uses. Different employers run different systems with different rules, so a single PDF can pass one and fail another. Dilly removes that guesswork by tailoring the output to the right system every time you apply.

Source: Jobscan ATS research, 2023; Harvard Business School "Hidden Workers" study, 2021
See how resume generation works

No. Prestige is a lazy shortcut for "signal," and you deserve better than being reduced to a brand name.

Dilly writes fit narratives grounded in your actual profile: what you bring, what is missing, and what to do about it for the roles you care about. Sometimes the answer is "you need more shipped work or internship proof." Sometimes it is "your proof is there but buried." Sometimes it is "your materials are fine; you are aiming at roles where the gap is real." In every case, you get a specific lane to run in, not a verdict on your worth.

Source: NACE First-Destination Survey methodology
See how fit narratives work

Often, no. Open platforms let anyone create a profile and fire applications. That means recruiters routinely see spray-and-pray volume, low-signal apps, and sometimes misrepresented materials, not because every candidate is dishonest, but because there is no quality gate at the front door.

One hiring manager we spoke with estimated that roughly six in ten applications coming through those wide-open funnels were effectively junk for their team. That is one person's experience, not a published industry statistic, but it matches the "I did everything right and heard nothing" feeling many people report. Your materials still matter; the pool you are swimming in matters too.

Source: Dilly hiring-manager interviews, 2025

Anyone can sign up for Dilly with any email - student, job seeker, or someone currently working. You pick your mode at onboarding (Student, Seeker, or Seeker) and Dilly tunes everything around it. Students who verify with a .edu address unlock student pricing and a verified-student badge.

Whether you are in college, between roles, or watching your career from inside a job, your profile sits inside a real account, not anonymous internet-scale spam. Switch modes anytime - your data carries over.

Source: Dilly verification policy

ChatGPT, Jobscan, and "free" tools

Because a general chat model does not know your career field, your full profile, your live applications, or what a specific employer actually needs. It can produce confident prose that still misses what matters for the role you want.

Dilly ties coaching to your fit narratives, deadlines, listings, and "What We Think" analysis so recommendations are grounded in your data, not a one-off prompt. You are not buying "more words"; you are buying alignment between your materials, your market, and your next move.

Source: Dilly product comparison, 2025
Meet your coach

If we were selling vibes, we would give you a single score, a green checkmark, and call it a day. Dilly is built the opposite way: fit narratives that tell you exactly what you have, what is missing, and what to do (see how they work), 49 career fields for context, ATS-optimized resume generation (building your resume pre-formatted for the exact system each employer uses), green/amber/red fit indicators on every job card, and pipeline tooling so the AI has somewhere to land besides a chat box.

The product is designed for the boring, unglamorous truth of hiring: automated gates, six-second recruiter skims, and competition. If that sounds like work, it is. It is also the kind of work that changes outcomes.

Source: Ladders "Eye-Tracking Study," 2018; Dilly product design
See all features

When you tap a job, Dilly reads your full profile alongside the posting and writes a fit narrative: a short, specific breakdown of what you have that matches, what is missing, and what to do about it. Every job card also gets a green, amber, or red indicator so you can scan your list at a glance.

That changes what you do this week: which bullets you rewrite, which internships you prioritize, whether you send the application now or after a fix, and what your coach should focus on for that company. It is the difference between "I hope this works" and "I know exactly what I am trading off."

Source: Dilly fit narrative methodology
See how fit narratives work

How Dilly thinks

A fit narrative is per-job: it compares your profile to one specific posting and tells you what you have, what is missing, and what to do. "What We Think" is the big picture: a personal letter from Dilly based on your entire profile.

It connects the dots across everything Dilly knows about you: your achievements, projects, goals, leadership, and growth over time. It identifies patterns, surfaces strengths you might be underselling, flags gaps that keep showing up, and gives you concrete next moves. Think of it as your career advisor reading your full file and writing you an honest letter.

Source: Dilly product design
Learn more about fit narratives

Dilly organizes jobs into 49 career fields like software engineering, nursing, finance, design, data science, and more. These are not labels on you; they are lenses Dilly uses to understand what matters for the roles you are targeting.

What employers look for in a nursing candidate is not the same as what they look for in a product designer. Career fields let Dilly write fit narratives and "What We Think" letters that actually reflect the hiring reality of your path, not a one-size-fits-all template.

Source: NACE Job Outlook Survey, 2024; Dilly career field model

When you generate a tailored resume from your Dilly Profile, it is automatically formatted for the specific ATS the target company uses. We know the parsing rules for the major systems behind campus and new-grad hiring -Greenhouse, Lever, Workday, iCIMS, Taleo, Ashby, SuccessFactors -and each generated resume accounts for how that particular system reads columns, tables, headers, and contact blocks.

You never have to think about which system a company runs. Dilly handles that behind the scenes so the resume that lands in the recruiter's queue is the one that actually represents you, not a garbled extraction.

Source: Capterra ATS market share report, 2024; vendor documentation
See how resume generation works

Your data, your control

No. Dilly and its partners do not use your prompts, uploads, or outputs to train public models. What you build stays tied to your account under strict access controls. You keep rights to content you generate within our license terms.

We treat career documents as sensitive by default, because they are.

Source: Dilly Privacy Policy; Anthropic data usage terms
Read our trust page

We do not sell your data. Your profile is stored on AWS RDS with encryption at rest and TLS in transit, and stays under your control. Recruiters do not see anything unless you explicitly opt in. You are not a lead in a database by default.

If that sounds strict, good. It is the bar we would want for ourselves.

Source: Dilly Privacy Policy
See our data practices

Free, paid plans, and peace of mind

The free tier is a real product: your Dilly Profile, fit indicators on job cards, access to every listing, and a tracker. You can stay on it as long as you want. We show you where you stand on purpose so you can decide whether the full stack is worth it, not so you feel tricked into shame.

If the free tier were only a teaser, we would hide the picture. We do the opposite.

Source: Dilly product design
Compare free vs paid

Knowing the gap is not the same as closing it. Paid Dilly is the execution layer: job-tailored resumes in seconds, deep line-by-line rewrites, full fit narratives per job, ATS-optimized resume generation tailored to each company's system, "What We Think" personal letters, coaching plans per role, mock interviews, and the full pipeline and calendar stack.

The free tier tells you where you are; paid helps you move.

Source: Dilly pricing and feature comparison
See all plans

Yes. A single stronger first offer, one step up in base, or one offer instead of zero, often dwarfs the cost of a year of Dilly. We priced the product so that one extra callback or one better conversation can justify years of access, not so you "break even on vibes."

Your career is a long game; the first offer sets the comp trajectory more than people like to admit. Tools that move that needle are not expenses, they are leverage.

Source: NACE Salary Survey, 2024; Bureau of Labor Statistics entry-level wage data

No contract games. Cancel anytime in Dilly under Settings, Plan, Manage subscription (which opens the Stripe customer portal). Subscriptions are billed by Stripe, not Apple, so they will not appear in iOS Settings, Subscriptions. The free tier stays free. If you downgrade, your history does not vanish.

We would rather earn retention by helping you win than by hiding an unsubscribe button.

Source: Dilly Terms of Service
See how plans work

Use Dilly seriously for 30 days: run the audit, apply the rewrites, send real applications with the tracker and calendar in play. If you still feel it did not improve how you compete, email us at support@hellodilly.com. Subscriptions are billed through Stripe, not Apple, so we issue the refund directly to the card on file. No Apple support hoop to jump through.

We built Dilly for outcomes, not receipts.

Source: Dilly satisfaction guarantee

Dilly is currently iOS only. The app lives on the iPhone App Store and integrates with iOS Calendar and Reminders. Android is on the roadmap but is not shipped yet, so do not download a third-party app claiming to be Dilly on Android, those are not us.

Dilly Skills, the privacy site, the help center, and your public web profile all work on any browser on any device. The app is the iOS-only piece.

Source: platform availability

Still reading? Good. You are the kind of person Dilly is for.

Build your profile in minutes, then let Dilly show you exactly where you stand and how to get stronger for the roles you want.