1. Check spam and Promotions

Codes from Dilly come from noreply@hellodilly.com. Some inbox rules quarantine these by default.

2. Confirm the address

One typo in the email field sends the code into the void. Tap back, retype, and try again.

3. Wait the cooldown

If you tapped resend several times, you may be in a 60-second cooldown. The screen will say so.

4. Try a different email

If your school filters aggressively, try a personal address. You can switch back later.

Still no code

Email support@hellodilly.com with the email address you used and the timestamp.

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